Meta Warns Australias Privacy Reforms Could Cripple AI Progress B&T

Benefits update coming for public sector retirees impacted by WEP and GPO Members of techUK join a thriving community of companies committed to demonstrating the power of data analytics and AI. We help our members to build strong relationships with industry leaders, policymakers and regulators, reach new customers, and enable their business to grow. This […]

AI for Customer Service & Support

3 Ways Generative AI Will Reshape Customer Service This is why keeping a human reviewer in the loop, whether it’s a service agent or knowledge expert, will be important for the foreseeable future. Nearly seven years ago, Salesforce launched Einstein for Service to give agents AI-powered capabilities. These have included recommended next-best actions and responses […]